Privacy Policy

Effective date: April 2026

Platopus Systems Limited ("we", "us", "our") is registered in England and Wales (Company No. 04136660). We are registered with the Information Commissioner's Office (ICO) as a data controller.

This policy covers the platopusretail.com marketing website only. It explains what personal data we collect, why we collect it, and what we do with it. We have tried to write it in plain language — if anything is unclear, please get in touch.

What data we collect

Contact form

If you use the contact form on our website, we collect your name, email address, and the contents of your message. This information is sent directly to our team by email and is used only to respond to your enquiry. We do not add you to any mailing list or share your details with third parties.

Cookies

This website uses one cookie, _cfuvid, set automatically by Cloudflare. Cloudflare provides our security and performance infrastructure. This cookie is used to identify trusted web traffic and protect the site from abuse. It is not used for advertising, analytics, or any form of user tracking, and no personal data is shared with third parties as a result of it. No consent is required for this cookie as it is necessary for the basic operation of the site.

We do not use any advertising cookies, analytics cookies, or tracking pixels.

How we use your data

We use the information you submit via the contact form solely to respond to your message. We do not use it for marketing, we do not profile visitors to this website, and we do not sell or share personal data with third parties.

How long we keep your data

Contact form submissions are retained in our email system for as long as is reasonably necessary to handle your enquiry and any follow-up. If you would like your data deleted, please contact us and we will do so promptly.

Your rights

Under UK GDPR you have the right to:

To exercise any of these rights, contact us at support@platopusretail.com.

Third party services

This website is hosted on Webflow and runs behind Cloudflare. Both process data on our behalf as data processors and are bound by appropriate data processing agreements. We do not use any advertising networks, analytics platforms, or social media tracking on this website.

Changes to this policy

We will update this policy if our practices change. The effective date at the top of this page will reflect the most recent version.

Contact

Platopus Systems Limited
Registered in England and Wales
Company No. 04136660
VAT No. GB 223757309

privacy@platopusretail.com